PRBotPRBot
Sign InSign Up
PR Bot

Your AI-Powered PR Agent

Product

  • Newsletter
  • Pricing
  • Affiliate Program

Community

  • Twitter
  • Email

Legal

  • All Legal Documents
  • Terms of Service
  • Privacy Policy
  • Refund Policy
  • Cookie Policy
  • Cookie Settings
  • Results & Earnings Disclaimer
  • Your Privacy Choices
  • Acceptable Use Policy
  • Affiliate Disclosure
  • Affiliate Terms
  • Security
  • AI Transparency
  • Data Protection Agreement
  • Data Processing
  • Accessibility
  • Copyright & DMCA
DiscordTwitter
© 2026 StartupBros LLC. All rights reserved.

Refund Policy

Our commitment to your satisfaction and our money-back guarantee.

Last Updated: March 18, 2026

Our Commitment: We stand by the effectiveness of our service. This policy outlines our 30-day money-back guarantee and our general refund terms.

1. 30-Day Money-Back Guarantee

We offer a conditional 30-day money-back guarantee on all new subscriptions. If you are a new customer and we fail to meet the minimum backlink target for your plan within the first 30 days of your active subscription, you are eligible for a full refund, subject to the conditions below.

Guarantee Conditions & Eligibility

To be eligible for the money-back guarantee, you must meet the following criteria:

  • Complete Profile: You must have fully completed your PR Profile on our platform, including accurate information about your expertise, website, and professional credentials. Our ability to secure backlinks is directly dependent on the quality and completeness of the information you provide.
  • Good Standing: Your account and subscription must remain active and in good standing (i.e., no failed payments) for the entire 30-day guarantee period.
  • New Customers Only: This guarantee applies only to your first subscription with PR Bot and cannot be applied to subsequent subscriptions or renewals.

Backlink Verification

  • A backlink is considered "placed" when it is live on the publisher's website and reported to you through your dashboard.
  • The Domain Rating (DR) of a backlink is measured using Ahrefs.com at the time it is reported. We are not responsible for subsequent fluctuations in a site's DR or for links being removed by the publisher after they have been successfully placed.

To request a refund under this guarantee, please contact our support team at support@prbot.ai within the initial 30-day period after verifying you meet the conditions. We may ask for a brief explanation to help us improve our service.

2. Standard Refund Policy

Outside of the 30-Day Money-Back Guarantee for new customers, please note the following:

  • Recurring Payments: Subscription fees are billed in advance on a monthly or yearly basis. These recurring payments are non-refundable.
  • No Prorated Refunds: If you choose to cancel your subscription before the end of your billing cycle, your access will continue until the end of the period, and you will not be billed again. We do not provide prorated refunds for any unused portion of your subscription term.
  • Upgrades and Downgrades: When you upgrade your plan, you will be charged a prorated amount for the remainder of the current billing cycle. When you downgrade, your account will be credited a prorated amount that will be applied to future invoices. No cash refunds are issued for downgrades.
  • Additional Site Purchases: Payments made for purchasing additional site capacity are non-refundable, as this capacity is made available to you immediately.

3. How to Cancel Your Subscription

You can cancel your subscription at any time from your billing settings within your account dashboard. The cancellation will become effective at the end of your current billing period.

4. Chargebacks

We encourage you to contact us first if you have any concerns about a charge. Initiating a chargeback or payment dispute with your bank or credit card company without first contacting us will result in:

  • Immediate suspension of your account and all PR outreach activity
  • A $25 USD administrative fee to cover dispute processing costs, which may be deducted from any future refund or charged separately
  • Permanent termination of your account if chargebacks are initiated on more than one occasion

We reserve the right to pursue recovery of all costs associated with fraudulent or abusive chargebacks, including legal fees and collection costs.

5. Refund Exceptions

Notwithstanding the above, no refund will be issued in any of the following circumstances:

  • Your account has been terminated for violation of our Terms of Service
  • You have previously received a refund under the 30-day guarantee
  • There is evidence of abuse, including but not limited to creating multiple accounts, downloading bulk data, or sharing account credentials

6. Dispute Resolution

Disputes regarding refunds are subject to the dispute resolution provisions in our Terms of Service, including mandatory binding arbitration and class action waiver. All refund decisions made by the Company at its sole discretion are final and binding, except as required by applicable law.

7. EU/EEA Right of Withdrawal

If you are a consumer residing in the European Union or European Economic Area ("EU/EEA"), you have the right to withdraw from your subscription contract within 14 days of the conclusion of the contract without giving any reason, as provided by EU Directive 2011/83/EU (the "Consumer Rights Directive").

How to Exercise Your Right

To exercise your right of withdrawal, you must inform us of your decision by an unequivocal statement (e.g., an email or letter). You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication before the 14-day period has expired.

  • Email: support@prbot.ai with the subject line "Withdrawal"
  • Post: StartupBros LLC, 100 1st Ave N, #2706, St. Petersburg, FL 33701, USA

Model Withdrawal Form

(Complete and return this form only if you wish to withdraw from the contract)

To: StartupBros LLC d/b/a PR Bot, 100 1st Ave N, #2706, St. Petersburg, FL 33701, USA. Email: support@prbot.ai

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),

Ordered on (*)/received on (*): _______________

Name of consumer(s): _______________

Address of consumer(s): _______________

Signature of consumer(s) (only if this form is notified on paper): _______________

Date: _______________

(*) Delete as appropriate.

Request for Immediate Performance

PR Bot is a digital service as defined by EU Directive 2019/770. By subscribing and providing your express consent at checkout via a separate checkbox, you request that performance of the Service begins immediately during the 14-day withdrawal period. You acknowledge that:

  • You will be required to pay a proportionate amount for the Service provided up to the point you notify us of your withdrawal; and
  • Once the Service has been fully performed within a billing period (i.e., the billing period has expired), you will lose your right of withdrawal for that billing period in accordance with Article 16(a) of the Consumer Rights Directive.

This consent must be given via a separate, unchecked checkbox at checkout. Pre-checked boxes, implied consent, or acceptance of general terms and conditions do not constitute valid consent under EU law.

Effects of Withdrawal

If you exercise your right of withdrawal, we will reimburse all payments you have made, less any proportionate amount owed for Service already provided, without undue delay and in any event within 14 days of the day on which we are informed of your decision to withdraw. We will use the same means of payment you used for the initial transaction. No fees will be charged for the reimbursement.

Proportionate Charges

If you requested that performance begin during the withdrawal period (by providing your express consent at checkout), the proportionate amount owed is calculated as follows:

(Subscription Price ÷ Days in Billing Period) × Days of Service Used

For example, if you subscribe to a monthly plan at $99/month and withdraw after 5 days: ($99 ÷ 30) × 5 = $16.50 proportionate charge; refund = $82.50.

If you did not provide express consent for immediate performance at checkout, you owe nothing for the Service provided during the withdrawal period and are entitled to a full refund.

Renewal Cycles

The right of withdrawal arises once, at the conclusion of the initial subscription contract. Automatic renewals do not create new withdrawal rights, provided you were clearly informed of the renewal terms at the time of initial subscription.

Relationship to 30-Day Money-Back Guarantee

Our 30-Day Money-Back Guarantee (Section 1 above) exceeds the statutory 14-day withdrawal period and offers broader protection. If you are an eligible EU/EEA consumer:

  • Days 1–14: You may withdraw unconditionally under EU law (proportionate charge applies for Service used), or claim the money-back guarantee if conditions are met (full refund if eligible).
  • Days 15–30: Only the conditional money-back guarantee applies.

The EU withdrawal right and our money-back guarantee are independent rights. We will apply whichever mechanism provides you the greater benefit. You cannot receive double reimbursement for the same payment.

Statutory Rights

Nothing in this Refund Policy limits or excludes your statutory rights as a consumer under applicable EU/EEA law. Where any provision of this Policy conflicts with the mandatory consumer protection laws of your jurisdiction, the mandatory law shall prevail.

8. Changes To This Refund Policy

We may update our Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on this page and updating the "Last Updated" date.

9. Frequently Asked Questions

Is there a money-back guarantee?

Yes. PR Bot offers a conditional 30-day money-back guarantee on all new subscriptions. If we fail to meet the minimum backlink target for your plan within the first 30 days, you are eligible for a full refund.

How do I request a refund from PR Bot?

Email support@prbot.ai within the initial 30-day period. You must have a completed PR Profile and an account in good standing. Refunds are processed within 5–10 business days.

What are the conditions for the money-back guarantee?

You must fully complete your PR Profile, maintain an active account in good standing for the entire 30-day period, and be a first-time subscriber. The guarantee applies only to your first subscription with PR Bot.

Can I get a refund after the 30-day guarantee period?

No. Outside the 30-day guarantee period, subscription fees are non-refundable. If you cancel before the end of your billing cycle, your access continues until the end of the paid period, but no prorated refunds are issued.

What happens if I file a chargeback instead of requesting a refund?

Filing a chargeback without first contacting us will result in immediate account suspension, a $25 administrative fee, and potential permanent termination. We encourage you to contact support@prbot.ai first to resolve any billing concerns.

Do EU customers have additional refund rights?

Yes. EU and EEA consumers have a statutory 14-day right of withdrawal under EU Directive 2011/83/EU. PR Bot’s 30-day money-back guarantee exceeds this statutory requirement. We will apply whichever mechanism provides you the greater benefit.

10. Contact Us

If you have any questions about this Refund Policy, please contact us by email: support@prbot.ai.

Questions about this document? Contact us at support@prbot.ai

Start risk-free with our 30-day money-back guarantee.

Most customers get their first backlink within 7 days. 30-day money-back guarantee on every plan.

See Plans