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PRBot

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FAQ

Frequently asked questions about the platform

How long does it take to see results?

Fast! Pitches start being generated within 1 hour of sign-up. Our PR experts review and send them within 24-48 hours. Most customers see their first pitches selected within 72+ hours (3+ days), and most get at least one placed backlink within their first week. Some customers even get placements within 24-72 hours of their first pitch being sent.

How do you ensure backlink quality?

Every pitch goes through a rigorous 3-step quality process: (1) AI identifies highly relevant opportunities, (2) Experienced copywriters craft or refine the pitch, and (3) PR experts with 5+ years experience review and approve before sending. Our average domain rating is DR45, with over 60% being DoFollow links. These are real editorial placements—not paid links.

Do you offer a money-back guarantee?

Yes! All plans include a 30-day money-back guarantee. If you don't receive at least the minimum number of DR30+ backlinks for your plan (3+ Starter, 4+ Pro, 5+ Agency) within your first 30 days, you're eligible for a full refund. See our Refund Policy for full conditions and eligibility.

Do you actually send out AI-generated pitches?

No. AI helps find relevant opportunities and draft initial pitches, but every single pitch is reviewed and approved by real PR experts with 5+ years of media relations experience before it's sent. We combine AI efficiency with human expertise.

What if I'm in a difficult or "boring" industry?

While some industries get more opportunities, we've successfully placed clients across many niches including real estate, coaching, e-commerce, staffing, and more. During onboarding, we help identify the unique angles and expertise that will resonate with journalists, even in competitive industries.

How is this different from buying backlinks?

Traditional link-building services often use paid placements or low-quality directories that can hurt your SEO. PRBot gets you real editorial placements where journalists choose your content because it adds value. These are the same backlinks PR agencies charge $5,000-15,000/month for—but automated and affordable.

Can I cancel my subscription?

Yes, you can cancel anytime from your account settings. If you cancel within your first 30 days and haven't received the minimum number of backlinks for your plan, you may be eligible for a full refund per our Refund Policy.

What publications can I get featured in?

Our customers have been featured in Yahoo Finance, AOL, Business Insider, Medical News Today, TechCrunch, Entrepreneur, and hundreds of other authoritative publications. We work with HARO, Featured, Qwoted, and other premium PR platforms to access thousands of journalist requests daily.

Can I see the pitches before they're sent?

Yes! You can review and approve pitches in your dashboard. You have full control over what gets sent on your behalf. We also provide detailed activity logs so you can see every pitch sent and its status.

Do I need to provide content or write anything?

No writing required! During the quick onboarding process, you'll answer questions about your expertise and business. Our system uses this to automatically generate personalized pitches. You can provide additional context if you want, but it's completely optional.

What payment methods do you accept?

We accept all major credit cards through our secure payment processor Stripe.

Can I upgrade or downgrade my plan?

Yes, you can upgrade or downgrade your plan at any time from your account settings. Changes take effect immediately, and we'll prorate any billing adjustments.

What plans does PRBot offer and what do they cost?

PRBot has three plans, billed in USD through Stripe. Starter is $297/month or $2,997/year: 1 active profile, 100+ monthly pitches, 3 premium PR platforms, and 3+ DR30+ backlinks guaranteed in your first 30 days. Pro is $497/month or $4,997/year: 1 active profile, 200+ monthly pitches, 4 platforms, priority pitch review and sending, and 4+ DR30+ backlinks guaranteed. Agency is $997/month or $9,997/year: 3 active profiles, 600+ monthly pitches, 4 platforms, highest priority review, and 5+ DR30+ backlinks guaranteed. Current details are always at prbot.ai/pricing.

Do I save money by paying annually?

Yes. Annual billing works out to about 2 months free compared to paying monthly: Starter is $2,997/year (about $249.75/month), Pro is $4,997/year (about $416.42/month), and Agency is $9,997/year (about $833.08/month).

Am I eligible for the money-back guarantee?

Three conditions apply. Your PR Profile must be fully completed (expertise, website, and professional credentials). Your subscription must stay active and in good standing for the entire 30-day period, with no failed payments. And the guarantee applies only to your first subscription with PRBot, not to renewals or later subscriptions — a customer who has already received a refund under the guarantee is not eligible for another one. Not sure whether you qualify? Just ask.

How do I request a refund?

Email support@prbot.ai within your first 30 days. We may ask for a brief explanation. Eligible refunds are processed within 5 to 10 business days.

Can I get a refund after 30 days?

Outside the 30-day guarantee window, subscription fees are non-refundable. Canceling stops future billing but does not refund the unused portion of the current period, and downgrades produce billing credit rather than cash refunds. Additional-capacity purchases are non-refundable because the capacity is available immediately. If you think your situation deserves a second look, reply and we will review it.

I'm in the EU. What are my withdrawal rights?

EU and EEA consumers have a statutory 14-day right of withdrawal under EU Directive 2011/83/EU. This is independent of the 30-day money-back guarantee: we apply whichever mechanism gives you the greater benefit. You cannot receive double reimbursement for the same payment.

What happens if I file a chargeback?

Please email support@prbot.ai before disputing a charge with your bank. Billing concerns are almost always resolved faster through support than through a dispute, and refund requests are handled directly. The quickest path to a resolution is simply replying to us.

What happens if my payment fails?

If a payment fails to process, we make reasonable attempts to notify you before access is suspended. To fix it, update your card from the Billing page: click "Visit Billing Portal" to open the Stripe billing portal and change your payment method there.

Can I add more websites than my plan includes?

Yes. Starter and Pro include 1 active profile and Agency includes 3, and you can raise the limit anytime with "Increase Profile Limit" on your Billing page. That adds capacity to your existing subscription: you are charged a prorated amount immediately for the current period, and your recurring price increases going forward. Because the capacity is available immediately, additional-capacity purchases are non-refundable.

How do I delete my account, and what happens to my data?

You can delete your account yourself from Settings, under the Danger Zone section. For security, the flow sends a one-time verification code to your account email and asks you to confirm it before the deletion is finalized. Personal data is removed within 30 days of deletion, except where the law requires longer retention: payment records are kept as required by tax and accounting law, typically 7 years, and individual-level analytics data is retained up to 24 months.

How do I make a privacy or data request?

Email privacy@prbot.ai with the subject line "Privacy Rights Request." That covers access, correction, erasure, restriction, portability, and objection requests. We verify your identity before processing and respond within 45 days. PRBot does not sell personal information for money; California and other US state consumers can submit a Do Not Sell/Share opt-out at prbot.ai/do-not-sell, and we honor the Global Privacy Control browser signal as a valid opt-out.
If you have any questions, please contact us